Refund & Cancellation Policy

GST No: 24ACEFA4698Q1ZP

At Aliqra Enterprises (Tushar Bhanushali), your satisfaction is our priority. We carefully inspect and pack every item to ensure it reaches you in perfect condition. To maintain a secure and fair shopping process, please refer to our policy regarding cancellations and returns.

1. Order Cancellation (Before Shipping)

• Orders can only be canceled within 24 hours of placement or before the status is updated to “Shipped,” whichever occurs first.

• Once an order is processed and handed over to our logistics partner, it cannot be canceled.

2. In-Transit & Shipping Policy (Strict Enforcement)

NO REFUNDS OR CANCELLATIONS DURING TRANSIT

• Domestic & International: Once a product has been dispatched and a Tracking ID/Manifest has been generated, no refund or cancellation requests will be entertained while the goods are in transit.

• Proof of Shipment: We provide official proof of shipment to our payment gateway partners immediately upon dispatch.

• Delivery Requirement: A refund or exchange process can only be initiated after the product has been physically received by the client.

• Chargeback Notice: Any payment dispute or chargeback initiated while a product is legally in the possession of the courier service will be contested using our shipping manifests and this policy as binding evidence of fulfilled service.

3. 15-Day Return, Exchange & Refund Policy

If you are not satisfied with your order after delivery, you can return it within 15 days from the date of delivery for a full refund or an exchange (subject to stock availability).

• Return Conditions: Products must be unused, unworn, and returned in their original packaging with all tags intact.

• Quality Check: Returns are accepted only after the product passes our internal Quality Check process. Items that are used, damaged, or missing original packaging will not be eligible.

• International Returns: For international orders, refunds are processed only after the items are successfully returned to our facility or if the shipment is officially declared “Lost” by the carrier.

4. Contact for Support

If you placed an order as a Guest or need to discuss a shipment, please communicate directly with us:

• 📞 Call/WhatsApp: +91-91520 20355

• 📧 Email: ealiqra@gmail.com